FAM STUMABO Polska

Your product and service center

Welcome to the regional center for FAM STUMABO products, all complementary items as well as personalised services in food slicing process lines! Our goal is to make it as easy as possible for you to access our equipment, to help you find the perfect slicing solution you need.

Together we cut your product to perfection.

Application support

Our local specialists will help you select the right machines for your products and environment. This includes the use of our test center for demonstrations and trials with your own products to confirm feasibility, slicing quality, and productivity ending with the optimisation of your process optimisation. We approach testing in stages to support your project from start to finish.

 

Phase 1: Conceptual study and definition of requirements

Phase 2: Real-life testing in our facility or on-site

Phase 3: Project validation

 

Our goal is to ensure that your equipment delivers optimal performance and our team may suggest adaptations to boost capacity, meet requirements for specific certifications or facilitate changes to your setup.

 

Training

We offer several training programmes for operators and maintenance engineers. They are all designed and delivered by the FAM STUMABO Polska team to help you get the most out of your machines and cutting tools. Personalised training courses for specific needs are also available.

Technical/service support

Our technicians are always ready to answer questions and solve any problems. We also offer scheduled service visits to ensure quick and efficient maintenance. In addition, we have a well-stocked inventory of spare parts as well as usable items such as knives and cutting tools. One of the last elements, very important in our service care, is customer support in sharpening knives, which has a very positive impact on the operating costs of cutting.

Reporting and safety

We follow a strict code of practice for Health and Safety. After each service visit, we provide you with an electronic report and RAMS (Risk Assessment Method Statement) documents. These are generated by the engineer and specific to each visit.

Original spare parts

We provide a reliable supply of spare parts and consumables for every FAM machine. Our technicians also carry parts for most of our machines, so maintenance tasks can be performed during any service visit.