After sales services you can count on

Once your machine is perfectly set up and running as an integral part of your production line, we offer everything you need to keep it that way. Our customer care team guarantees rapid, premium support for your business whenever you need it. Our service team is always on hand for reliable machine support, ranging from troubleshooting to on-site interventions, with engineering and application assistance.

Safeguarding your productivity

FAM STUMABO protects your productivity by prioritising safety and durability in the design of all our equipment and blades. We understand the demands placed on machinery by high-volume production and have developed solid maintenance programmes to keep your equipment running optimally. To prevent downtime, we offer a range of preventive maintenance packages.

 

We also support you with in-depth training programmes to enhance operator knowledge and the overall effectiveness of your installation.

Spare parts

To ensure continuous and optimal performance, we stock a large inventory of commonly sold parts, including blades. We can give you a recommended spare parts list for your FAM cutting machine(s) so that you know which parts to store on-site.

 

For spare part deliveries, we work with renowned international courier services as well as direct express couriers to make sure you always have what you need, when you need it.

Resharpening

There is no economy in operating any cutting machine with dull or unserviceable knives. The cost of lost time and product waste far exceeds the cost of maintenance or replacement of the blades. Using our expertise and know-how in the field of blades, we have developed machines for honing all types of blades.

Smart delivery

The STUMABO plant in Belgium has more than 3,000 different products in stock, on hand and ready to be shipped to you anywhere in the world. Delivery is adapted to your needs and your budget. This way, you benefit from speedy delivery at an acceptable cost.